Access to the Point Topic website, use of material and
payment information
Part 1 General Terms and Conditions
The following terms and conditions apply to
all
subscribers and visitors to the Point Topic web site. Terms and
conditions which differ according to the Subscription Option chosen are
set out in Part 2 below.
Copyright Information
All the material on the Point Topic web site
is the
copyright of Point Topic Ltd unless otherwise stated. All rights are
reserved by Point Topic Ltd. Reproduction of the material in any form
without explicit permission is forbidden.
Reproduction of Open Pages
The Open Pages of the Point Topic website
are those parts
of the website which are accessible free of charge to any visitor to
the website. Any website user is hereby granted permission to make one
copy of any material on the Open Pages of the Point Topic website for
research purposes provided that the copies or the material are credited
to Point Topic and are not offered for sale or otherwise used for gain.
Users who wish to reproduce material from
the Open Pages
for gain, for example in a publication or on another website, should
apply to the Point Topic webmaster for permission.
Reproduction of and access to Subscriber
Sections
The Subscriber Sections of the Point Topic
website are
those parts of the website which are accessible only to persons or
organisations registered as subscribers to them. Registered Subscribers
are entitled to access and download any of the Subscriber Sections
covered by their subscription as frequently as they wish. Each person
authorised to access any of the Subscriber Sections may hold one
electronic copy of any document from the Subscriber Section concerned
at one time, plus any additional backup copies produced by their normal
operations, on their own computer system.
Subscribers who wish to reproduce multiple
copies of
material from the Subscriber Sections for any reason should apply to
the Point Topic webmaster for permission.
Reproduction of PDF files
The one-off purchase of a PDF file version
of one-off
reports published by Point Topic, such as the DSL Worldwide Directory,
covers a single user holding one copy of the relevant file on their
system, and one print-out. Purchasers who wish to reproduce multiple
copies of the Directory for any reason should apply to the Point Topic
webmaster for permission.
Purchasers of a PDF file version are
licensed to
reproduce limited tables and data from the PDF file so long as they are
attributed to Point Topic. Purchasers wishing to reproduce more than
10% of the data should apply to the Point Topic webmaster for
permission.
Reproduction of bound hard copies
The one-off purchase of a bound hard copy of
any report
published by Point Topic, such as the DSL Worldwide Directory, covers a
single user holding one single copy. The customer is not thereby
authorised to photocopy or otherwise reproduce this document.
Purchasers who wish to reproduce multiple copies of the Directory for
any reason should apply to the Point Topic webmaster for permission.
Part 2 Terms and Conditions for
Subscription Options
Subscription options available
At present (July 2008) Point Topic
offers four
primary subscription services with two service level options. The
subscription services are The Operator Source, Global Broadband
Statistics, UK Plus and Broadband Money Makers.
The services are separate subscriptions.
Subscription to
one does not allow users access to the other. Each must be purchased
seperately.
The two service level options and the
access they provide are as follows:
Corporate/Global Subscription
Provides online access for an unlimited
number of named users in the subscribing organisation. The named users can work
in separate countries but must work for the subscribing organisation. The
subscription purchaser will be given instructions for adding new users to the subscription.
Point Topic reserves the right to charge an administration fee if we are asked
to add more than 25 users to the subscription.
User organisations can add as many users as they wish themselves using
the site functionality without incurring any fees.
Up to Five User Full Service Subscription
Provides online access for up to five named
users in the subscribing organisation. The 5 named users can work in separate countries
but must work for the subscribing organisation. Only the 5 named users are
permitted to download, access or use information from the subscription service.
Point Topic reserves the right to cancel subscriptions where there is evidence
of copyright abuse.
Subscription facilities
Each subscription includes telephone or
email customer
support for issues to do with access to the website in UK office hours.
Point Topic also welcomes contact from subscribers for enquiries,
discussion or advice. But subscriptions do not include the right to
such access, and Point Topic reserves the right to charge for access to
its analyst staff.
Subscriber Section files may not be accessed
by more
users than are allowed in the terms of the subscription. They must not
be made available electronically or in hard copy to anybody who is not
an employee of the Subscriber organisation or its subsidiaries.
Employees of the Subscriber organisation and
its
subsidiaries can print out Subscriber Section files as hard copy as
required for their own use, whether from the Point Topic web site or
from a file held on the Subscriber's computer systems. These hard
copies, or hard copy versions of Subscriber Sections supplied by Point
Topic, must not be further reproduced by photocopying or any other
means without explicit permission from Point Topic Ltd.
Unless otherwise arranged and confirmed with
Point Topic,
a subscription service lasts for 12 calendar months from the date when
the subscription order is received, and subsequent renewals start and
terminate on the same dates.
Part 3 Terms and conditions of payment and delivery
Point Topic currently takes payment by bank transfer, cheque or credit
card (Mastercard or Visa). Full payment details are sent
with an invoice on receipt of an order. The standard payment terms are
30 days. Accounts are activated on receipt of payment. Order
confirmation will be emailed as soon as payments are authorised.
Once the account is activated the named user/s are able to access all
reports, papers and services (in the products subscribed to) online
immediately. Reports are available for download as plain
HTML, MS Word and/or MS Excel files. Outputs from the
database products are available as MS Excel or CSV files. An
account is typically active for 12 months from date of payment.
Customers can cancel an order within 30 days of order and receive a
full refund subject to the following terms and conditions:
- The customer must delete or destroy all print and/or
digital copies and versions of any Point Topic data downloaded from the
service.
- The customer must confirm that this process has been
completed and that no Point Topic data, analysis or information from
the subscription services will be used for any purpose after the
cancellation.
- Refunds are not available if the customer has previously
used/reviewed the service.
- Point Topic reserves the right to refuse a refund if in it
is not satisfied that the steps above will or can be carried out by the
customer.