FASTWEB is a broadband telecommunications services provider with operations in Italy. The operator has pioneered in the world in terms of combining the extensive use of IP (Internet Protocol) to offer integrated voice, data and video services over its fibre optic and xDSL network.
The company offers a wide range of services to all market segments ranging from large, small and medium enterprises, small offices and home offices to residential customers. The services include telephony, broadband Internet connectivity, video-conferencing for businesses and video-telephony for residential customers, virtual private networks (VPN), audio and video streaming, business-to-employee (B2E), tele-surveillance, digital and interactive TV and video-on-demand services.
The operator offers the same services to its residential customers via ADSL or fibre connection depending on availability. The operator offers its fibre-optic cable services with speeds up to 10 Mbps to its residential users as a package along with its TV and voice services. The package is known as FASTWEB Full.
The bundles include internet, telephone, mobile and digital TV services
Additional Services
TV di FASTWEB, a digital TV service, which is a combination of IP technology and FASTWEB’s bandwidth, VOD, fixed telephony, VOIP
Standalone Tariffs
Fast Internet 16
B
FTTX
10000
10000
650.00
650.00
N
EUR
For small enterprises; 16 IP addresses; connect up to 160 PC's
Promotional offer valid till 28 Feb 2007: Activation charges discounted at 250. Normal price thereafter.
Fast Internet 8
B
FTTX
10000
10000
500.00
500.00
N
EUR
For small enterprises; 8 IP addresses; connect up to 160 PC's
Promotional offer valid till 28 Feb 2007: Activation charges discounted at 250. Normal price thereafter.
SOHO - Always On
B
FTTX
10000
20000
35.00
N
EUR
For SOHO customers; Unlimited access; 3 to 5PC’s
Promotional offer valid till 28 Feb 2007: Monthly rental waived for 4 months. Normal price thereafter.
Fast Company
B
FTTX
10000
10000
N
EUR
For large enterprises; VPN LAN 10/100
No "Broadband Service Level Agreement" data currently available.
Bundled Tariffs
FASTWEB Full
Broadband, Fixed Telephony, TV
R
FTTX
10000
45.00
19.00
N
EUR
The internet (flat-fee) options include: Day and Night (unlimited internet access) – 32 per month; 30 hours (30 hours per month internet access) – 20; 10 hours (10 hours per month internet access) – 10.
The package includes two voice options: ItaliaSenzaLimiti (unlimited national landline calls) – 14/month; CittàSenzaLimiti (unlimited local landline calls) – 9/month; four additional pay-per-use options; two international pay-per-use voice options.
FASTWEB TV options include: Up to 30 channels - 14/month; ONTV, Rai Click, and Pay TV channels such as Cinema at 16/month, Sports at 16/month and Calcio at 28/month.
My Business
Broadband, Fixed Telephony, Mobile Telephony
B
FTTX
10000
160.00
45.00
N
EUR
The bundle includes – 300 minutes; Unlimited local and national calls towards fixed net to a maximum of 2000 minutes (Italy Option – 15/month); Cellular – 0.01/minute charge after 120 minutes (Cellular – 10/month); one telephone line, internet access of speed up to 10 Mbps for customers with fibre network or 6 Mbps with DSL network and 20 Mbps for customers with ADSL 2+ network.
Network Statistics
Date
Homes Passed
Business Passed
Exchanges Enabled
DSL Enabled Lines
TV Customers
Telephony Customers
Internet Customers
Broadband Customers
Notes
31 Dec 2003
165,600
31 Dec 2004
148,800
31 Mar 2005
162,600
30 Jun 2005
179,400
30 Sep 2005
193,200
31 Dec 2005
214,200
31 Mar 2006
238,200
30 Jun 2006
262,200
30 Sep 2006
287,190
Financial Performance
Date
Total revenue
EBITDA
Net profit
ARPU
Notes
30 Sep 2006
331,010,000
113,100,000
-17,207,000
785.00
Figures in Euro.
'-' sign indicates loss.
ARPU figure is annualized residential ARPU.
Geographical Coverage
Date
Region
Notes
01 Sep 2001
Network availability: 23,300 buildings and 226,300 households
01 Oct 2001
Network covering over 4,000 Km
31 Dec 2001
Milan and the surrounding areas and Genoa;service available to over 5,500 buildings in the greater Milanarea; network accessible to approximately 70,000 homes
01 Apr 2002
The services were launched in the region of Naples
01 Jun 2002
The services were launched in the region of Bologna
01 Mar 2003
Fibre optic network spanned over 10,000 Km, reaching 1.3 million households
01 Nov 2003
The services were launched in the region of Venice
01 Dec 2003
The services were launched in the region of Biella
01 Mar 2004
The services were launched in the regions of Modena and Padua
01 Jul 2005
The services were launched in the regions of Lucca and Trieste
01 Nov 2005
Launch of VoIP, broadband, on demand services in Rimini
01 Mar 2006
FASTWEB expanded its services in the regions of Tuscany, Ancona and Chieti.
31 Dec 2006
FASTWEB’s fibre optic network is available in the area of Milan and the surrounding areas, Genoa, Turin, Rome, Naples, Bologna, Venice, Biella, Modena and Padua
Network Architecture & Development
Headline
Details
Service launch - Consumer Service
Consumer services - October 2000
Service launch - VOD
VoD - March 2001
Marketing Programs
Headline
Details
Tariff reduction
In 4Q05, FASTWEB reduced the monthly rental rates of its’30 hours’ residential service by 33.33 percent.
Service revamp
In 3Q05, FASTWEB phased out its ‘Night’ and ‘Weekend’ residential services
New service
FASTWEB launched ‘Weekend’, a fibre service that provides unlimited access on weekend for its residential customers in the fourth quarter of 2004.
New service launch - FastWeb Base
In 1Q06, the operator introduced ‘FASTWEB Base’ service and phased out its ‘FASTWEB Light’ residential plan.
Business Partners & Content Deals
Headline
Details
ADVA Optical Networking
In June 2006, the operator partnered with ADVA Optical Networking to deploy its Fibre Service Platform (FSP)2000 and FSP 3000 to build an advanced network.
Alcatel
In June 2006, FASTWEB signed a multi million contract with Alcatel to deploy Alcatel’s Optical Multi-Service Node (OMSN) systems and 1678 Metro Core Connect (MCC)equipments over its network. This will allow FASTWEB to improve its network capacity and support the increased traffic for its users.
Cisco
In April 2005, FASTWEB signed an agreement with Cisco Systems to implement Cisco’s routing and switching technologies over its IP network to offer broadband services based on flat-rate and pay-per-use tariffs.
Group Zurich Italy
On 15 Feb 2005, FASTWEB signed an agreement with Group Zurich Italy for technical collaboration that enabled FASTWEB to offer faster and more reliable connectivity to its subscribers.
Vitria
On 25 Oct 2004, FASTWEB signed an agreement with Vitria to integrate and provide back-end management services related to broadband in its network of Italy.Under the terms of the agreement, Vitria would integrate FASTWEB’s existing systems for managing subscriber data, rates and product/service management and all back-end management functions, including billing, order management and customer care.
Alcatel
On 12 Mar 2003, FASTWEB signed a contract with Alcatel to use Alcatel’s optical multi-service nodes(OMSNs) to support and expand its DSL and cable network. The OMSNs solution increased the reliability and security of the network.
Omnitel Vodafone
In August 2001, FASTWEB and Omnitel Vodafone signed an agreement, which will allow Omnitel Vodafone, the mobile operator to use FASTWEB’s fixed-line, optical fibre infrastructure. This allowed Omnitel Vodafone to exploit the potential offered by the optical fibre network, thereby enabling it to handle the growing demand of transmission capacity in the mobile telecommunications sector.
Kreatel Communications
In June 2001, FASTWEB signed a supply deal with Kreatel Communications for IP-based broadband terminals. FASTWEB ordered a large number of Tornado/K5-terminals at a marketvalue of USD 15 million.
Stream S.p.A.
In March 2001, e.Biscom signed an agreement with Stream S.p.A. (satellite operator controlled by Sky GlobalNetwork Inc. and Telecom Italia) for the distribution of contents and programmes currently broadcast via satellite and cable using FASTWEB’s optical fibre network.
La UEFA Champions League
In September 2005, FASTWEB signed an agreement with La UEFA Champions League to broadcast La UEFA Champions League’s football matches live as pay per view package for its on demand subscribers.
World Cup Soccer 2006
In September 2005, FASTWEB announced to broadcast world Cup soccer 2006 matches live to its digital TV subscribers at an additional price.
Others
In March 2001, e.Biscom and Universal Studios International signed a Video-On-Demand licensing agreement. Under the terms of the agreement, e.BisMedia (e.Biscom’s content provider) offered a wide range of filmed entertainment from Universal through its video-on-demand service.It also signed similar agreements with Discovery Networks Europe and 20th Century Fox in April 2001 and October 2002 respectively.
Various content providers and channels
E.Biscom has agreements with 20th CenturyFox, Universal Studios International, Dreamworks SKG, Discovery Channel, MTV / Nickelodeon, Medusa, BIM, Istituto Luce, Mikado and United Features Syndicates and Rai Click. Rai Click is a JV between RAI and e.Biscom, which provides on-demand viewing of programmes broadcast by the RAI channel.
Equipment Suppliers
Headline
Details
Telsey
Telsey and others supply video stations toFASTWEB to connect its customers with the video services.
Cisco
FASTWEB has deployed Cisco 12000 Series routers at each point of presence (POP) to connect to a leased metropolitan area backbone owned by Metroweb.
Marconi
In September 2003, FASTWEB signed an agreement with Marconi to supply its Multi-Service Access Node(MSAN) for its network to launch live broadcast video services over ADSL.
Siemens
In March 2001, e.Biscom signed an agreement with Siemens Information and Communication Networks for the supply of high capacity transmission systems using optical fibre, based on the DWDM (Dense Wavelength Division Multiplex) technology. This technology had a transmission capacity of several tera bit (millions of megabit) per second. It allowed FASTWEB to better meet the requirements of its large business customers.
Company History & Development
Headline
Details
Profile
FASTWEB offers its telephony, video and Internet services over FTTP (Fibre to the premises) in some areas, and over DSL lines where FTTP is not available. As of March 2003, FASTWEB’s fibre optic network spanned over 10,000 km reaching 1.3 million households of Italy.
Triple play launch
In July 2005, FASTWEB launched triple play services for its residential and business customers in the Scaligera city. It also expanded the services in the Vicenza city in October 2005.
New browser
Further, in November 2005, FASTWEB launched a new browser and interaction tools for its IP TV service to offer superior and fast IP TV services to its subscribers.
