Global VoIP subscriber numbers – Q1 2013

Global VoIP subscriber numbers now stands at 155.2m

We analyse the take-up of VoIP services at country and regional level across the globe. This report looks at the latest growth trends up to the end of March 2013.

Global VoIP subscriber numbers and net growth

The VoIP operators tracked by Point topic around the globe recorded a combined total of 155.2m global subscribers at the end of March 2013. Growth in Q1 2013 was down compared to the same period last year – with subscriber growth of 2.3% compared to 3.0% in Q1 2012. Over the last two years, most quarters have seen growth of between 2.5% and 3.0%. At the start of 2011 and 2012 we saw a surge in VoIP subscriptions but did not see the same trend in Q1 2013.

global VoIP subscriber numbers & growth Q1 2013 - Point Topic

Figure 1: Global VoIP subscriber numbers and growth Q1 2013

Regional VoIP subscriber numbers

We have looked at the regional market shares of the global VoIP market. East Asia leads the way with 35.7% of the global market with Europe (all regions) in second place with a combined share of 34.2% and North America in third place with 25.1%.

regional VoIP market shares Q1 2013 - Point Topic

Figure 2: VoIP subscriber regional market share in Q1 2013

East Asia has taken the highest share of net additions within the quarter, adding 1.4 million new subscribers and 38.3% of all reported net additions. Out of the six key VoIP countries tracked, China has posted the strongest growth within the quarter, which accounts for East Asia’s greater share of net additions.

Eastern Europe and Latin and Central America posted the strongest growth within the quarter. VoIP subscriber numbers in Eastern Europe have been growing rapidly for some time now. Growth in Latin and Central America has picked up in recent quarters, with NET in Brazil and UPC in Puerto Rico reporting strong growth within the last quarter. Of the markets with large growth potential, Oceania has posted relatively low growth within the quarter.

Top 10 VoIP subscriber countries

There were no changes in the ranking of the top ten countries for VoIP subscribers between Q4 2012 and Q1 2013. In total, these ten countries featured in the list account for more than 90% of all reported VoIP subscriptions. USA leads the way in Q1 2013 with 34.21m subscribers with Japan in second place on 30.99m subscribers and France in third position on 22.48m subscribers.

top 10 VoIP countries Q1 2013 - Point Topic

Figure 3: Top 10 VoIP subscriber countries in Q1 2013

Find out more

The data used in this summary report is taken from Point Topic’s Global Broadband Statistics service. Customers have access to the subscriber number database as well as the full version of this analyst report. Please telephone +44 (0)20 3301 3303 or e-mail for more details.