Point Topic Licence Outline and Terms and Conditions

Part 1: General Terms and Conditions

The following terms and conditions apply to all subscribers and visitors to the Point Topic web site and services. Terms and conditions which differ according to the Subscription Option chosen are set out in Part 2 below.

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Copyright Information

All the material on the Point Topic web site is the copyright of Point Topic Ltd unless otherwise stated. All rights are reserved by Point Topic Ltd. Reproduction of the material in any form without explicit permission is forbidden.

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Reproduction of Open Pages

The Open Pages of the Point Topic website are those parts of the website which are accessible free of charge to any visitor to the website. Any website user is hereby granted permission to make one copy of any material on the Open Pages of the Point Topic website for research purposes provided that the copies or the material are credited to Point Topic and are not offered for sale or otherwise used for gain.

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Users who wish to reproduce material from the Open Pages for gain, for example in a publication or on another website, should apply to the Point Topic webmaster for permission.

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Reproduction of and access to Subscriber Sections

The Subscriber Sections of the Point Topic website are those parts of the website which are accessible only to persons or organisations registered as subscribers to them. Registered Subscribers are entitled to access and download any of the Subscriber Sections covered by their subscription as frequently as they wish. Each person authorised to access any of the Subscriber Sections may hold one electronic copy of any document from the Subscriber Section concerned at one time, plus any additional backup copies produced by their normal operations, on their own computer system.

Subscribers who wish to reproduce multiple copies of material from the Subscriber Sections for any reason should apply to the Point Topic webmaster for permission.

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Reproduction of PDF files

Subscription to services which include PDF file reports published by Point Topic, such as UK Plus, covers a single user holding one copy of the relevant file on their system, and one print-out. Purchasers who wish to reproduce multiple copies of such reports for any reason should apply to the Point Topic webmaster for permission.

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Subscribers to services which include PDF file reports are licensed to reproduce limited tables and data from the PDF files so long as they are attributed to Point Topic. Purchasers wishing to reproduce more than 10% of the data should apply to the Point Topic webmaster for permission.

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Part 2: Subscription Options

Subscription options available

At present (March 2021) Point Topic offers four primary subscription services with two service level options. The subscription services are The Operator Source, Global Broadband Statistics, UK Plus and Broadband Geography.

The services are separate subscriptions. Subscription to one does not allow users access to the other. Each must be purchased separately.

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The two service level options and the access they provide are as follows:

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Level 1 Subscription

Provides online access for up to five named users in the subscribing organisation. The 5 named users can work in separate countries but must work for the subscribing organisation. Only the 5 named users are permitted to download, access or use information from the subscription service. Point Topic reserves the right to cancel subscriptions where there is evidence of copyright abuse.

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Corporate/Global Subscription

Provides online access for an unlimited number of named users in the subscribing organisation. The named users can work in separate countries but must work for the subscribing organisation. The subscription purchaser will be given instructions for adding new users to the subscription. Point Topic reserves the right to charge an administration fee if we are asked to add more than 25 users to the subscription.  User organisations can add as many users as they wish themselves using the site functionality without incurring any fees.

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Subscription facilities

Each subscription includes telephone or email customer support for issues to do with access to the website in UK office hours. Point Topic also welcomes contact from subscribers for enquiries, discussion or advice. But subscriptions do not include the right to such access, and Point Topic reserves the right to charge for access to its analyst staff.

Subscriber Section files may not be accessed by more users than are allowed in the terms of the subscription. They must not be made available electronically or in hard copy to anybody who is not an employee of the Subscriber organisation or its subsidiaries.

Employees of the Subscriber organisation and its subsidiaries can print out Subscriber Section files as hard copy as required for their own use, whether from the Point Topic web site or from a file held on the Subscriber's computer systems. These hard copies, or hard copy versions of Subscriber Sections supplied by Point Topic, must not be further reproduced by photocopying or any other means without explicit permission from Point Topic Ltd.

Unless otherwise arranged and confirmed with Point Topic, a subscription service lasts for 12 calendar months from the date when the subscription order is received, and subsequent renewals start and terminate on the same dates.

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Part 3: Payment & Delivery Of Service

Point Topic accepts payment by bank transfer, cheque or credit card (MasterCard and Visa only). Full payment details will be included on an invoice which will be sent on receipt of an order. The standard payment terms are 30 days within the date of the invoice.  Accounts are activated on receipt of payment for new subscriptions.

Once the account is activated the named user/s are able to access all reports, papers and services (in the products subscribed to) online immediately.  Reports are available for download as plain HTML, PDF or MS Excel files.  Outputs from the database products are available as MS Excel or CSV files.  Subscriptions are usually 12 months in duration unless it is expressly stated otherwise.

New subscribing companies can cancel an order within 30 days of order and receive a full refund subject to the following terms and conditions:

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1. The customer must delete or destroy all print and/or digital copies and versions of any Point Topic data downloaded from the service.
    

2. The customer must confirm that this process has been completed and that no Point Topic data, analysis or information from the subscription services will be used for any purpose after the cancellation.
    

3. Refunds are not available if the customer has previously used/reviewed the service.
    

4. Point Topic reserves the right to refuse a refund if in it is not satisfied that the steps above will or can be carried out by the customer.