Operator Source
The most complete broadband operator resource available.
Broadband Money Makers
Make sense of value-added services.
UKPlus
The essential day-to-day source for all broadband players in the UK.
BroadBand User Service
A complete syndicated research programme designed to provide the best possible view of the broadband market in the UK.
BroadBand Neighbourhood
If you want to know who your customers are, or could be, where they are, what they are doing online or what they’re not doing then you need BroadBand Neighbourhood.
Global Broadband Statistics
Containing current and historical quarterly subscriber numbers from over 300 operators from around the world.
BroadBand User Service - Mobile
Surveying consumer mobile users in the UK on their current and future use of mobile broadband.

BroadBand User Service:

The BroadBand User Service (BBUS) is a complete syndicated research programme designed to provide the best possible view of the broadband market in the UK.

We have now completed six consumer surveys and four business surveys. The latest surveys completed in June/July 2008.

Full analysis and results now available to subscribers.

Data released so far includes a full set of analyses of different aspects of consumer use of broadband and detailed estimates and forecasts for broadband take-up by many different geographies, including census super output areas and telephone exchange areas, as well as information on churn, customer retention and satisfaction for both business and consumer markets. .

Please contact us on bbus@point-topic.com if you have any questions.


Full contents and service structure available here


The service is regularly updated throughout the year. See the calendar for the upcoming quarter


See sample data from the actual service


Browse the content of the service via the service grids for the profiles and reports

download more information about this service (pdf)

download the business brochure (pdf)